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An Abuse Counseling & Therapy counselor shakes hands with a client in a warm, welcoming greeting.

We’re glad you reached out

If you have already scheduled an appointment through ACT’s 24-hour helpline, this page will help you prepare for your counseling session.

ACT will send your Consent Form and Intake paperwork to the safe email address you provided.

Safety Message:

Only provide an email address that is safe for you to access. If you are concerned that someone may monitor your email or device, call ACT before completing paperwork online.

An illustration for Abuse Counseling & Therapy shows a person reaching toward yellow question marks and hearts.

What happens after you schedule?

Check your safe email

ACT will send you:

  • Intake paperwork
  • Consent Form for Counseling/Therapy

Complete the forms and return them as instructed by ACT.

Preparing for your appointment

Your counseling appointment will last approximately one hour.

For safety and privacy, ACT asks that you do not bring children or anyone else with you during your appointment time.

Meet with your counselor

Your session gives you a private opportunity to talk about what is happening and begin discussing support and next steps.

We are glad you contacted us and are open to having a counseling session. ACT is here for you.

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A few things to remember

Use a simple checklist panel rather than additional cards.

  • Check the safe email address you provided to ACT.
  • Complete your Intake paperwork.
  • Complete the Consent Form Counseling/Therapy.
  • Return the paperwork according to the instructions ACT sends you.
  • Plan for approximately one hour for your appointment.
  • Do not bring children or other people to the appointment.
  • If your circumstances change or you need additional help, call the 24-hour helpline.
A blue figure with a heart points to a yellow question mark in an Abuse Counseling & Therapy crayon illustration.

Frequently asked questions

Here are answers to some frequently asked questions about our appointments.

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Two figures hug in a crayon drawing, symbolizing the supportive care of Abuse Counseling & Therapy.

Need help with your appointment?

Reaching out and scheduling an appointment is an important step

I have a question about my forms

If you are unsure what you need to complete or did not receive your paperwork, contact ACT.

Call ACT

I need to change or confirm something

Contact ACT if you have questions about your appointment or need additional instructions.

(239) 939-3112

I need help before my appointment

You can call the 24-hour helpline whenever you need additional assistance.

Call the 24/7 Helpline