Start by talking with someone
ACT’s helpline is answered by trained professional staff who can listen to what is happening, help you think through immediate concerns, and connect you with appropriate support.
You can call about your own situation or because you are concerned about someone else.
Crisis Counseling
Talk with someone when you are overwhelmed, frightened, unsure what to do, or need immediate emotional support.
Safety Planning
Think through ways to increase safety based on your situation, including trusted contacts, transportation, children, communication, and places you may be able to go.
Information & Referrals
Learn about ACT services and other resources that may be relevant to your needs.
Shelter Assistance
Ask about ACT’s residential services and possible shelter admission.
Counseling Appointments
The helpline can help connect callers with outreach counseling and therapy services.
When should I call?
You can call even if you are not sure what you need
- You feel unsafe or afraid.
- You need someone to talk to right now.
- You are experiencing domestic violence.
- You experienced sexual assault.
- You are concerned about human trafficking.
- You need somewhere safer to stay.
- You want help creating a safety plan.
- You want counseling or therapy.
- You need information about ACT programs.
- You are worried about a friend, family member, or someone else.
- You are not sure whether what is happening is abuse.
- You simply have questions about your options.
One call can help you find the next step
Healing doesn’t happen all at once. We are here to support you at every stage, from immediate safety to long-term recovery.
I need somewhere safer to stay
Ask about shelter admission, residential services, and other options that may help you find a safer place.
I want counseling or ongoing support
The helpline can help you make an appointment for counseling or therapy and connect you with ACT’s non-residential services.
I need help right now after a crisis
ACT’s On Call Crisis Program provides crisis response and support related to domestic violence and sexual assault.
I’m calling about someone else
You can call to ask questions and learn how to support another person safely without taking control of their decisions.
Support does not stop with the phone call
The helpline can be a starting point for connecting with other ACT programs and services.
Immediate and residential support
- 24-hour crisis support
- Safety planning
- Shelter admission
- Residential Program
- Information and referrals
Counseling and family support
- Non-Residential Program
- Individual counseling
- Therapy
- Children’s Program
- Support groups
- Counseling appointments
Specialized Support
- On Call Crisis Program
- Human Trafficking Program
- BAN Program
- Sexual assault services
- Additional ACT programs and referrals
Frequently asked questions
Helpful information for supporters navigating these complex situations.
Still have questions?
Our advocates are ready to talk through any concerns you have about shelter, safety planning, or your specific situation.
Call Now
Find the support that fits your situation
Here are the three primary paths you can explore.
Residential Program
Need somewhere safer to stay?
Learn about ACT’s residential services, shelter, crisis counseling, safety planning, case management, and other support.
Non-Residential and Children’s Programs
Looking for counseling, therapy, family support, or services for children?
Explore ACT programs designed to provide ongoing support outside of residential shelter.
Crisis and specialized programs
Need specialized support related to sexual assault, human trafficking, crisis response, or another situation?
Explore ACT’s additional programs or call the helpline for help finding the right service.
Additional program links
Looking for shelter in another area?
Search domestic violence shelters and programs by state through the DomesticShelters.org directory.
